Posts

The Young Africa Live (YAL) smart bot

The Young Africa Live (YAL) smart bot is a free WhatsApp platform designed to help young people in South Africa (15 – 24) tackle the complex questions that arise during adolescence around love, sexuality, mental health, and overall wellbeing – all in a private and safe space that puts the answers at their fingertips. Read more

Using the Pan American Health Organization Digital Conversational Agent to Educate the Public on Alcohol Use and Health: Preliminary Analysis

There is widespread misinformation about the effects of alcohol consumption on health, which was amplified during the COVID-19 pandemic through social media and internet channels. Chatbots and conversational agents became an important piece of the World Health Organization (WHO) response during the COVID-19 pandemic to quickly disseminate evidence-based information related to COVID-19 and tobacco to the public. The Pan American Health Organization (PAHO) seized the opportunity to develop a conversational agent to talk about alcohol-related topics and therefore complement traditional forms of health education that have been promoted in the past. Read more